Stay Away - Customer Service Representative (CSR) RCS Logistics Employee Review

1.0
Mar 12, 2024
Recommend
CEO approval
Business Outlook

Pros

They pay well, but at what cost? They should be paying for your therapy bill.

Cons

"Where do I start? Very unprofessional company. They boast that they are like a family, but it's dysfunctional at best. I felt like I was playing Survivor most days because there was so much lying and backstabbing by coworkers and even upper management. There's no communication, but you are expected to read the minds of your manager. I have never experienced such an unprofessional setting. You are put in situations that at a real company, they would have multiple lawsuits if RCS had a competent HR department. I have been so much happier since leaving this company. An example of how bad this company is and how out of touch their upper management is: Salaried employees were notified a week before their paycheck that a huge sum of the paycheck was going to be missing. When salaried employees raised their opinions, pushed back, and even started contacting lawyers, upper management said, "Well, you should have budgeted better if this is going to impact you."

Explore other reviews about RCS Logistics

5.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Mid level company with a seat at the table for everyone

Cons

Struggled through Covid with restructure

3.0
May 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy work, good pay, relaxed environment.

Cons

Work schedule can change with little notice, very under staffed

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