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      RDI

      Engaged Employer

      RDI reviews

      Eh... - Anonymous employee RDI Employee Review

      3.0
      Jun 21, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co workers for the most part. Everyone is friendly and it is very laid back. Sometimes too laid back but it is the best call center I have worked at.

      Cons

      Management. They do not respond to their employees concerns as they should. Some TLs have a "I'm better than you are" attitude, supervisors just like the title they have after their name. They do not engage with their employees like most managers should be doing.

      Explore other reviews about RDI

      5.0
      Jan 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible, caring people. Honestly some of the best people I have ever met.

      Cons

      Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

      4.0
      Jun 5, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      great management, set call flow, stable, multiple events and gatherings for free food and community.

      Cons

      Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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