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      RDI

      Engaged Employer

      RDI reviews

      Toxic Environment - Customer Service Representative RDI Employee Review

      1.0
      Nov 24, 2021
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is a genuine plus Casper is a funny brand Get busy cleaning after others Very little sense of team A collection of childish adults

      Cons

      Toxic coworkers, more work for thee none for me

      avatar
      RDI Response
      4y
      Thank you for the feedback. RDI does our best to provide an inclusive environment in which every individual is recognized, appreciated, and has a sense of belonging. We see you're a current employee and encourage you to speak with your Program Manager or Culture Director so we can provide additional assistance.

      Explore other reviews about RDI

      5.0
      Dec 9, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      They manage expectations well, especially early on with the training and nesting stages. Also, great hours depending on the campaign. Supervisors are always available and approachable.

      Cons

      Low pay, location is way out in Henderson.

      4.0
      Jun 5, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      great management, set call flow, stable, multiple events and gatherings for free food and community.

      Cons

      Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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