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      RDI

      Engaged Employer

      RDI reviews

      Work from home - Customer Service Agent RDI Employee Review

      4.0
      Jan 29, 2024
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked from home for the first 2 years. The campaign ended and now I have to commute on the bus for 90 days training on the new campaign.

      Cons

      It has been over 90 days and I still do not have a date on which I will be working from home.

      avatar
      RDI Response
      2y
      Thank you for sharing your experience. It's understandable that the change in work setup and uncertainty about returning to remote work can be challenging. Your advice to management about having a confirmed date for transitioning back to working from home is noted and essential for clarity. We appreciate your patience during this transition.

      Explore other reviews about RDI

      5.0
      Jan 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible, caring people. Honestly some of the best people I have ever met.

      Cons

      Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

      4.0
      Jun 5, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      great management, set call flow, stable, multiple events and gatherings for free food and community.

      Cons

      Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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