employer cover photo
employer logo
employer logo

RIFT Tax Refunds

Is this your company?

Overworked and Undervalued - Tax Specialist RIFT Tax Refunds Employee Review

1.0
Jul 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Some life longs friends (most of which were driven out)

Cons

There's a common thread amongst these reviews and that is the ridiculously high targets that unless you get lucky with an easy multiyear claim are impossible to hit. It feels dehumanising to be lectured about a big TV that shows how much revenue has been generated that day while you know the small figure on your wageslip. They advertise a flexible work environment but this depends on if you fit into your managers clique. Some people get away with being frequently late and working from home whenever they please while others have been told to pay for taxis to come in when their car has broken down just because other team members don't want to come into the office. Managers on multiple occasions have bullied staff into leaving that didn't fit the image. Gossip is terrible and you can't report it because half the time the managers are involved. There have been several instances where people were off work for very personal reasons only to come back to find out that managers had broken confidentiality and gossiped about them while they were off. Within just 2 weeks of being at my new employers friends and family kept saying I was back to my old self again. Don't let this company bring you down.

Explore other reviews about RIFT Tax Refunds

4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, good leadership and natural way of progressing through the stages of the company

Cons

Mid to low pay for the position, bonuses depend on targets for the whole departments rather than your personal achievements

5.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Overall brilliant culture and a great place to work! When I started I didn’t have any experience within tax, but Rift has been brilliant in supporting me to become a qualified tax specialist. The job itself is very rewarding and plenty of opportunities to develop your career and progress through the company. Also a lot of flexibility with working from home and coming into the office.

Cons

Some cases at first will seem complicated, but everyone is very nice and will be available to support you. Everyone has to start somewhere, as well as the well structured training you receive, you naturally learn a lot on the job too.

See reviews by: Helpful|Rating|Date|All