Management could be better - Inbound Call Agent RIFT Tax Refunds Employee Review

Great atmosphere, good leadership and natural way of progressing through the stages of the company

Mid to low pay for the position, bonuses depend on targets for the whole departments rather than your personal achievements

Overall brilliant culture and a great place to work! When I started I didn’t have any experience within tax, but Rift has been brilliant in supporting me to become a qualified tax specialist. The job itself is very rewarding and plenty of opportunities to develop your career and progress through the company. Also a lot of flexibility with working from home and coming into the office.

Some cases at first will seem complicated, but everyone is very nice and will be available to support you. Everyone has to start somewhere, as well as the well structured training you receive, you naturally learn a lot on the job too.