Small company, flexible work schedule - Anonymous employee RMC Vanguard Mortgage Employee Review

Dress code is super casual and working remotely is an option for almost every employee. The management is helpful for getting loans done quickly and they are reasonable when requests of any kind are made.

With so many remote loan officers, it is sometimes hard to connect with others. We have weekly meetings via video conference, but there is not a lot of loan officer to loan officer time.

They use the same set-up as most call centers but with the liberty of working from home providing a great work-life balance Very independent work, no micromanaging but manager is involved in resolving issues. Comp structure is ok, they do provide you with plenty of leads via internet and warm transfers. A definite change from churn and burn call centers I've worked in.

Operations is slow, processing and underwriting takes too long. Difficult to communicate with them real-time because operations is located in TX. Loans are taking 45-60 days to fund which is too long and borrowers often take notice. Not the cheapest in fees either and rates are not as competitive.