Pros
• Management genuinely listen, take feedback on board, and invest in people • Regular Lattice check-ins and strong emphasis on development • Monthly pub lunches help build connection across the team • Flexible hybrid setup – 3 office days support collaboration, with good WFH balance • Strong company values that are actually lived day-to-day • Excellent training that continues well beyond onboarding • Great culture – Slack channels add to the sense of community • Autonomy and trust in your role • Exciting industry with opportunities to travel (e.g. Austin customer visits) • Amazing experience attending IAAPA and meeting customers face-to-face • Recharge days are a nice perk (when targets are met)
Cons
• Cross-timezone collaboration can be challenging • No billing staff in EMEA, which can slow some processes • Annual leave is lower than other SaaS businesses (20 days + bank holidays) • Recharge days now being tied to targets adds extra pressure to sales teams, which can be felt across the business
