High Turnover, LOW Morale - Anonymous employee RXO Employee Review

2.0
May 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Predictable workload / always something that needs to be worked on

Cons

I keep hearing “it’s hard to find good help” but isn’t it really “it’s hard to KEEP good help”? So many legacy employees are leaving and likely for the same reasons. There is no clear path forward unless you’re “in” with the in crowd or a brown noser. Even then, it’s not a guarantee. The Goal posts keep moving. Expectations keep growing without growth in title and compensation. Successful employees only earn more responsibility without alignment. During peak upper mgmt pushes for harder, faster, but still accurate work. Raises are announced in February but do not go into effect until July. Managers openly complain about being overwhelmed. Hard working/ highly successful hourly non commission employees get a pat on the back while Sales reps are being rewarded with Flava-Flav style solid GOLD medallions. CEO Drew Wilkerson said in a recent quarterly town hall that his message to employees who are considering leaving is “Tell them good luck!”. That attitude trickles all the way down stream. Now, great - if not exceptional- employees are telling the company “Good Luck without me!”

Explore other reviews about RXO

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great onboarding experience with a supportive team. Leadership has been accessible, training has been well organized, and everyone has been willing to answer questions and help me learn. The culture has been welcoming and collaborative.

Cons

Still new to the organization, so I have not identified any significant concerns at this time.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Many opportunities to learn from some very bright coworkers. All the lateral moves your heart desires.

Cons

Employee retention is an issue. The practice of laying off good workers to either replace them with cheaper, incompetent workers and/or put a heavier workload on your exceptional employees will inevitably cause turnover and impact the customer’s experience. Upper management’s expectations do not align with what is actually feasible.

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