Pros
Free bad coffee. Good location, friendly coworkers.
Cons
I went through 6 weeks of poor training that mostly involved the trainers and management talking about what they were going to have for lunch rather than helping me with questions that I had. I hounded them for over a month about some time off that I made them aware of during my interview. I was finally approved the time off the day before I had to leave town. Needless to say, I was ecstatic with my manager about the approval. They then called me three days into my time off and left me a voice mail saying that I was fired. I was the top seller in my campaign and had my time off approved. I was shocked to hear the news. I called back and left my manager a voice mail. She never called me back. From what I heard from other associates, Rainmaker shows a lot of favoritism, and so they kept the associates that would buy their manager Starbucks every morning and let some of their other top associates go to save some money.
Poor company with a stupid gong that they hit during high call volume in the middle of the center. No guidance, high expectations, little pay-off.