Change Overload - Senior Client Service Executive Rathbones Employee Review

4.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay Benefits Great line manager Opportunity to move internally Exams / learning paid for with bonus when succeed.

Cons

There are currently a lot of changes with the recent merger. Cause uneasiness and change fatigue. Lots of information overload at the moment. There is still a sense and feeling of an old boys school. There is a majority of men in higher roles, or as investment directors and senior financial planners. Would like to see more diversity in higher roles and people in those roles open to seeing more diversity and changes. Some colleagues / employees like to use weaponised incompetence and act like they don’t know parts of their role, but that’s because they don’t bother to attend training they should and don’t bother to know more / learn. Instead relying on lower paid colleagues to do the job for them. Pay rises and bonus’ have been good in the past. This years pay rise for lower ranked staff (I.e. not financial planners, investment managers or not on the board) was really poor despite the record profits made this year. The excuse being that with the merger there are a lot of costs. A lot of work has been done by people following the merger, with work life balance being stretched and people have not been rewarded accordingly.

Explore other reviews about Rathbones

5.0
May 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Good people to work with. I was happy.

Cons

Nothing I can think of. Great place.

1
4.0
Mar 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits - pension, shares, top notch for training opportunities and getting on in the company - they do listen to and included all levels of staff

Cons

Problems with technology, computer has problems in that it’s slow and antiquated systems struggle to keep up. Centrally controlled computer and sometimes difficult to get answers for IT

1
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