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      RedHelm

      Engaged Employer

      RedHelm reviews

      Better then most MSP's - Technical Support L1 RedHelm Employee Review

      5.0
      Jul 7, 2022
      Technical support l1
      Recommend
      CEO approval
      Business Outlook

      Pros

      - MSP level experience - Not afraid to spend money - Pays employee cost of insurance - Hybrid wfh - HR/Management seem to care - No pressure for Tech to upsell - Dispatch answers calls first

      Cons

      It's an MSP. This is a pro or con depending on what you are looking for. Lots of companies, lots to learn. Easy to gain experience quickly, but not as easy as corporate IT.

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      5.0
      Jan 27, 2026
      Vice president of technical services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership, direction, and focus - the company is doing awesome!

      Cons

      No cons at this time

      2.0
      Jun 28, 2026
      Systems engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Work for most employees. Good for self-managed employees.

      Cons

      Private Equity and Mergers. Bad Upper Management making decisions that seem to go against common sense and without reasons given. Layoffs due to poor decision making. High turnover due to over worked employees at low pay with no upward mobility in the last 5 years for most employees. Too good to be promoted mentality. far lower than average pay for a chaotic environment with no direction and a lot of false promises. Revolving door of C-suite staff.

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