Pros
If you’re looking to escape client-facing work and enjoy an active job, the work can be pleasant. Nice coworkers(generally).
Cons
This organization is bold in its blind ability to treat bias as truth. Authority is misused and disguised as professionalism in toxic settings like this one. Belonging is decided by comfort - not competence. One judgment spreads like wildfire, denying fair chances and shattering confidence before it even takes root. Beyond this, leadership genuinely seems to believe that their biased and comfort/fear-based decision making is actually rooted in sound and wise judgment. They believe their biases to be true. They believe their decision making that “others don’t understand” to be just and right, even though into spirals into fallout, hurt and drama. They’ll often cite employees’ emotional reactions to harmful and unethical practices as confirmation bias…
The average employee holds no power. When that employee speaks up, with little to no power or real agency in the power dynamic of employer to employee, it is not the same as when a leader with power does the same. Vocalization is the only power they have left. Especially when this vocalization is coming from the employees who dedicated so much to an employerms business and wealth- an employer whose action would lead employees to believe that their barely livable wage is somehow the pinnacle of reciprocity. It isn’t. Especially when the company was small + growing and these people took on wildly heavy amounts of work, believing it may payoff as something more later. It became increasingly clear within this company that longevity, promotions, and truly fair-pay were pipe dreams related to false and outdated “hard-work pays off” ideologies that quite literally do not exist here or anywhere.
There is also no justification for keeping wages so low. It doesn’t matter what industry standards are. Your employees are probably at the grocery trying to decide if they can even afford meat, bread, eggs, basics etc.
The few employees who seemed to have no worries there(who then got treated as though they were so easy-going and given opportunity), either lived off their parents or had supplemental, lucky income. Others often had to work side-hustles or second jobs. The people who seemed to “get upset” were people who actually had things to lose and needed to advocate for themselves to ensure these losses didn’t occur. They were also people who simply cared, which is not something you can magically replace.