Does Reliance Matrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Reliance Matrix employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Reliance Matrix. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Reliance Matrix?

68% of Reliance Matrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reliance Matrix 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Reliance Matrix?

Claims Examiner (11) , Absence Management Specialist (10) , Client Manager (3) , Customer Service Representative (3) , Supervisor (3) , Account Manager (2) , Claims Examiner II (2) , Customer Care Representative (2) , Integrated Claims Examiner (2) , Manager (2) , Operations Manager (2) , Regional Client Manager (2) , Underwriter (2)

What are the pros of working at Reliance Matrix according to real employee reviews?

"People are great." ((in 7 reviews)); "Very kind and friendly management ." ((in 5 reviews)); "Great culture and work environment" ((in 5 reviews)); "Leadership is approachable and transparent, and there’s a real sense of purpose in the work we do." ((in 5 reviews)); "good work life balance" ((in 5 reviews))

What are the cons of working at Reliance Matrix according to real employee reviews?

"Low pay compared to competitors and no option to get more outside of a yearly merit raise." ((in 5 reviews)); "Horrible training" ((in 4 reviews))

What are the top reviewed Reliance Matrix locations?

Philadelphia , Portland , Phoenix , Hawthorne , Seattle , Newark , Chicago , Norfolk , Annandale , New York , Milwaukee , Arizona City , Peoria , Portland , Charlotte , Memphis , Toledo , Dubuque , New Orleans , Pittsburgh , Orlando , North Charleston , Brooklyn Heights

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Reliance Matrix

Reliance Matrix reviews

Fair salary and benefits, but short break times - Customer Service Representative Reliance Matrix Employee Review

4.0

Mar 30, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Salary and benefits.. value the workers

Cons

I think break times should be longer

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5.0

Jul 5, 2026

Absence management specialist

Recommend

CEO approval

Business Outlook

Pros

Great place to work and grow

Cons

None that I have found

3.0

Jun 18, 2026

Workforce accommodation specialist

Recommend

CEO approval

Business Outlook

Pros

Great teammates, easy (monotonous) work, supervisors care about their employees.

Cons

Low pay compared to competitors and no option to get more outside of a yearly merit raise. Management is incredibly detached from the lower-level staff and expects more out of us than most people should have to give.

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Jobs at Reliance Matrix

Client Service Trainee Program

Middle Market Client Manager

Customer Care Representative

Sales Training and Readiness Program

Sales Training and Readiness Program

Reliance Matrix reviews FAQs

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Reliance Matrix

Fair salary and benefits, but short break times - Customer Service Representative Reliance Matrix Employee Review

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