Constantly changing pay structure, deceiving bonus structure, management is remote- hard to get in touch with, only 2 people working in each studio which is very unsafe, makes scheduling pto impossoble/if something were to come up no one is there to cover for you. Upper management and change team is very condescending. Any suggestion or complaint is referred to as a knee jerk response and then you are put in classes to “accept change” and to work on emotional intelligence. More like classes to further manipulate you. Under trained laser specialists. Fully in charge of running the studio trash, cleaning windows, money handling, open and close, clients , treatments EVERYTHING just open your own small business. Contact center fills your schedule with little to no communication.