2.0
May 14, 2020
Former employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Great pay and some great coworkers, you also get to work from home and they provide the needed equipment to do so.
Cons
Constantly dealing with very upset customers and fully understanding that they have a valid reason to be upset given their negative experience. There is a severe disconnect in what is advertised vs the actual experience when a customer orders. It feels like the customer service team is used as a barrier to deal with all of the negative fallout from this and since the advertising creates sales they do not change. it.