Pros
Some colleagues you work with are hardworking. There is flexibility to WFH. That’s about it.
Cons
Management has no idea how to manage a client or program. It is very chaotic and they will expect you to learn on the go. There is zero training provided. Different departments don’t work with each other well and as managers you are supposed to figure out everything on your own. Management does not care about you or your well-being. The pay is mediocre at best and there are hardly any conversations around career path and growth opportunities. More than anything, the lack of structure and support will make you crazy. Everyone will try to push you to work 60-80 hour weeks and there is no concept of work life balance. Also, what you do on a daily basis will be vastly different from the job description. For a technology-driven org, they are so dependent on manual work. There is no automation at a program level. Entire teams are struggling but there is no support.