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      Reverba

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      Reverba reviews

      Overworked, Incompetent Management, Underpaid, Toxicity - Patient Support Specialist Reverba Employee Review

      1.0
      May 13, 2024
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote-based, however prepare to be micromanaged.

      Cons

      Reverba was a company that seemed great on the surface, but turned out to be a terrible toxic place. Employees are not treated with respect, patients are treated as commodities. Many times we were instructed to ignore their concerns, discount feedback on medications, and overall neglect the patients. The management is incompetent. There is a lot of fluff and very little action. The employees at the bottom do the majority of the work, while management plays around and passes it off to others. Employees are treated as expendables. You will not get recognition for your work or bonuses/job advancements. Outside skills are not relevant, the only thing valued is how long a person has stayed at the company (without pay raise) and constantly being okay with being a kiss-up to management. Expect to be paid very little for the work you do and on top of that you'll be forced to balance the duties of multiple roles. Instead of paying people the correct amount or hiring employees they spread employees thin. The icing on the cake is that the workplace is like an elementary school class. Expect pop quizzes, popcorn reading, and other grade school behavior. Avoid this toxic workplace environment with little incentives, advancement opportunities, and constantly changing requirements. Skill or hard work don't matter. Management plays around and forces others to do their work. Internal assessments of employee satisfaction is in the negative. You will not be happy here.

      avatar
      Reverba Response
      2y
      Thank you for sharing your feedback on your experience at Reverba. We take all comments seriously and are committed to addressing concerns to improve our workplace environment. We are particularly concerned about your comments regarding the treatment of patients and the management practices you described. Ensuring that our patients receive the highest level of care and that our employees are respected and valued are core principles of our company. We conduct assessments regularly with our patients who are not shy about sharing their experience with Reverba; and we hold periodic employee pulse checks and annual employee surveys in order to keep abreast of our employee experience. Your feedback about respect, recognition, compensation, and workload balance is critical. We have established a 2x/year cadence of reviewing our compensation structures and recognition programs to ensure that all employees feel appreciated and fairly compensated for their contributions. Additionally, we are rigorously hiring for additional talent to support our growing business. We also recognize the importance of maintaining a professional and mature workplace environment. Your comments about the workplace atmosphere are concerning and we are open for you to reach out to provide additional information in order for us to appropriately address your concern.

      Explore other reviews about Reverba

      5.0
      May 6, 2025
      Group director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reverba is a great place to grow your career. The support from leadership and the positive work culture have really helped me build a path I’m proud of. The energy on the team is uplifting, and it’s exciting to see everyone doing well in their roles. My peers and work friends make my days fly by <3! The job is fulfilling, there is so many patient voices that are being enhanced thanks to our work. PeopleOps genuinely listens to feedback and is always working to make the culture and benefits even better. I’ve always felt respected and appreciated by my managers and teammates—and that makes a big difference in how motivated and connected I feel.

      Cons

      There aren’t many in-person events. Make sure to have strong connections outside of work. Seek out community activities and event of you get your energy from being around people.

      avatar
      Reverba Response
      1y
      Thank you so much for sharing this heartfelt and thoughtful review. We're truly glad to hear that you feel supported, valued, and inspired by your experience at Reverba. Helping our team members grow meaningful careers while making an impact is exactly what we strive for—so it’s especially rewarding to hear that the culture, leadership, and mission are resonating with you. We also really appreciate your feedback about in-person events. While we’re proud of our connected and collaborative remote environment, we recognize that nothing fully replaces the energy of being together. We’ll continue exploring ways to foster more in-person opportunities and deepen those team connections. Thank you again for your kind words and your ongoing contributions to Reverba’s success. Your passion for amplifying patient voices and uplifting your peers helps make this such a special place to work!
      1.0
      Oct 3, 2025
      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Work with flexible hours

      Cons

      The CEO, Cheryl Lubbert is the most corporate women ever. She tries to ride the trends of the week but is too slow to implement them and doesn't understand AI, video, or really how to generate business. She takes no accountability and is more interested in looking smart, then running the company. She doesn't know 95% of her staff but acts like she cares. Reverba as a whole, is only interested in earning money for thier top executives, even if it comes at the expense of laying off dozens of people. Reverba is floundering because they hemorrhage talent, are stuck in old ways, and play favorites with nepotism hires.

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