Pros
The people in the "trenches" work hard, are friendly and, for the most part, are supportive of each other. Student workers are a nice addition to the area. Pleasant campus surroundings.
Cons
Extremely low morale in the IT department -- especially where the Business Analysts reside. The staff turnover rate in that area is EXTREMELY high. Roles are poorly defined and change daily based on poor communication and planning. Not much is documented. Managers, directors and above communicate most information verbally and do so inconsistently, often too late and sometimes not at all. Directors in the business analyst area seriously lack the necessary people and project management skills to lead an effective team. They are quick to blame their staff or other departments when issues arise rather than looking at and addressing the true root cause – their ineffective leadership. Talented, skilled, hard-working, honest employees are not valued in the area. Certain directors are quick to lie and have even admitted doing so to their staff. HR is fully aware of the problems in the area, but do nothing to assist the employees. Instead, it appears HR assists the management team with trying to cover up the dysfunction.