Has potential - Customer Service Representative Ridestore Employee Review

2.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote and some really nice colleagues.

Cons

There is a clear lack of leadership and it affects many aspects of the organization. Even though they give the impression of being open to dialogue they are not good at communicating or receptive to feedback. They place strong emphasis on portraying themselves as environmentally friendly, mostly to employees i'd say, but in practice, it's very clear that they are not.

Explore other reviews about Ridestore

5.0
Feb 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Almost everything was a Pro, great company that cares about you as a person

Cons

1. Internal Promotions were still too focused on your resume instead of your quality 2. On performance metrics for chats they measured by classic needing to answer x number of people and minimize time instead of quality of response

5.0
Apr 2, 2023
Recommend
CEO approval
Business Outlook

Pros

- Remote work - High level of trust amongst employees and the company in general - Awesome teammates - Collaborative work environment - Relative flexibility with scheduling

Cons

- Karens and Kevins - Some teammates aren't the friendliest

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