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      Ridestore

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      Ridestore reviews

      Remote culture done right - Customer Service Representative Ridestore Employee Review

      5.0
      Feb 14, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Structured, clear onboarding, followed by lots of support and unity from the team. The company has truly cracked the code for building a great culture while being fully remote and keeping colleagues engaged.

      Cons

      Sometimes teams could collaborate better and there could be more transparency over certain aspects but this is constantly being improved.

      Explore other reviews about Ridestore

      5.0
      Feb 7, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Almost everything was a Pro, great company that cares about you as a person

      Cons

      1. Internal Promotions were still too focused on your resume instead of your quality 2. On performance metrics for chats they measured by classic needing to answer x number of people and minimize time instead of quality of response

      5.0
      Apr 2, 2023
      Seasonal customer experience representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Remote work - High level of trust amongst employees and the company in general - Awesome teammates - Collaborative work environment - Relative flexibility with scheduling

      Cons

      - Karens and Kevins - Some teammates aren't the friendliest

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