Amazing Job Opportunity - Customer Service Manager Rightangled Employee Review

5.0
Jan 20, 2022
Recommend
CEO approval
Business Outlook

Pros

- Small company with plenty of opportunity to grow within the company. - Great team ethic - New location with up to date office equipment - CEO is extremely responsive and transparent throughput all aspects of the company

Cons

- Small team - Can get busy over the holidays period

Explore other reviews about Rightangled

5.0
Dec 17, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly and helpful colleagues Hard working culture Company has big growth plans so is a good time to join

Cons

While the job so far has been overall positive, one improvement that could be made is the company focusing more on EVP, however this has been assured that it will be improved in 2026 by implementing more competitive compensations/benefits and improving the company culture.

avatar
Rightangled Response
6mo
Thank you for taking the time to share your feedback and for highlighting the supportive colleagues, strong work ethic, and growth ambitions at Rightangled. We’re pleased to hear that your experience has been overall positive. You’re absolutely right that strengthening our employee value proposition (EVP) is an important focus as we continue to scale. We’re actively working toward enhancing compensation, benefits, and elements of our company culture, with planned improvements aligned to our longer-term growth roadmap. We appreciate your engagement and contribution during this phase of the company’s journey and look forward to continuing to build a rewarding and supportive workplace together.
1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people in the team are lovely and really have the passion to provide for the customers.

Cons

Management: Executive leadership is highly dismissive of feedback and consistently refuses to take ownership of strategic failures. When goals are missed due to poor planning, management routinely shifts the blame entirely onto employees rather than practicing self-reflection. The executive leadership style lacks consistency and long-term vision. Priorities change constantly, making it impossible to establish a steady workflow. ​Workload; Expectations: Deliverable timelines are highly unrealistic. Multi-week projects are frequently expected to be turned around in less than 24 hours, creating a high-stress environment that drives severe burnout. ​Compliance; Ethics: Leadership frequently cuts corners on regulatory compliance to chase immediate, short-term profits. Instead of building sustainable, long-term solutions, the company relies on temporary fixes that result in highly questionable compliance practices. ​Company Culture; Turnover: Due to the lack of psychological safety, constant scapegoating, and unmanageable workloads, team morale is incredibly low. This toxic dynamic has directly caused an exceptionally high employee turnover rate. ​Recruitment Biases: Hiring decisions are occasionally compromised by arbitrary biases. Qualified, high-performing candidates have been rejected simply based on the previous companies they worked for, rather than their objective merit and interview success.

See reviews by: Helpful|Rating|Date|All