Pros
Music shops as a musician will always be fun here and there. The Sales staff and shop managers were great to work with. Of the rare 5 minutes a day you get to 'practice' (as opposed to the 'hour' a day stated in the employee contract) there are some great instruments and scope to learn new instruments during your working hours.
Cons
The 'powers that be' have zero understanding, and/or have probably forgotten what it is like to be at the forefront of such a business that makes hundreds of mistakes with hundreds of customer each week. Little training (without re-jigging the whole company around). Terrible pay/rewards for working hard (non-existent bonus schemes that are continually promised). Terrible treatment of shop staff and no acknowledgement of hard or extra work, ever. Expecting way too much of 'Sales assistants' - being asked to do as much as some assistant managers/managers in other companies. All shop staff are run ragged and left clearing up the mess being created by head office and some warehouse staff.