4.0
Feb 18, 2021
Current employee, more than 8 years
Dallas, TX
Recommend
CEO approval
Business Outlook
Pros
This company believes in providing affordable education to students. They work with universities to put a quality degree programs in a format that working adults can be successful pursuing. A quality product that helps people reach their educational goals.
Cons
They utilize too much call center focus rather than helping potential students understand the product they inquire about. A quality product will sell itself. Too much focus on metrics in the call center that degrade the university's programs and value. Poor call center tactics that border on spam.