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      Ritchie Engineering

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      Ritchie Engineering reviews

      Pretty Awful - Customer Service Representative Ritchie Engineering Employee Review

      1.0
      Jun 11, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health insurance. 4 day work week (10hours). Some of the people aren't atrocious or creeps.

      Cons

      Workload is unreasonable. Be prepared to take on extra work that should belong to another department. Reviews and raises are irregular. Enjoy your bee stressballs as a company bonus. Owner(s) are so far removed from the company and still want to hold onto power. Having an actual proper CEO, director of ops, controller would probably help the crap show the company has been. 3 month lead time on a hose. Try telling that to customers on the phone for 6 months. Can't even blame it on tariffs, that was early 2024.

      Explore other reviews about Ritchie Engineering

      5.0
      Dec 15, 2017
      Production manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been employed with Ritchie Engineering for 39 years. The employees work very hard. The employees are like family. We are compensated well by the owners. I have work for two generations of the Ritchie family.

      Cons

      I can't think of any.

      1.0
      Jun 18, 2025
      Package handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you sucked up to the right people, you could get away with anything.

      Cons

      - Dedicated employees were treated like background noise while the slackers who kissed up got showered with praise. - Promotions felt like a joke - handed out based on who you laughed with during breaks, not how well you did your job. - Showing up early, staying late, taking extra shifts-none of it mattered if you weren't in the clique. - Watching lazy, careless workers get rewarded while others broke their backs killed morale fast. - The blatant favoritism didn't just ruin motivation-it made the whole place toxic.

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