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      Rite Response

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      Stay away - Telephone Operator Rite Response Employee Review

      1.0
      Nov 23, 2015
      Telephone operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent co workers. Been in business for a while

      Cons

      The building is small and old. There are rats in this place beware! Scheduling is terrible. They are always understaffed due to a high turn over rate, due to non existent training. Yet they expect you to know how to do everything without any training at all! I registered for school and asked them to work around my schedule. They said they could not! You HAVE to work a weekend, unless you are a favorite.

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      5.0
      May 12, 2016
      Telephone operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, can work remote, team work, good companies to answer for

      Cons

      24-7-365 company, unwanted hours and days at times

      2.0
      Sep 16, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Freedom to work "in house" or remote. Ability to work with or without supervision. Paid overtime and holidays. Access to review hours worked past and present.

      Cons

      Poor work-life balance. Mandatory overtime. Short to no notice of schedule changes. No base pay raises offered. No room for advancement in company. Pettiness of management and owner. Very high turn over rate. Consistently understaffed. Consistently contradictory requests from management/owner. Lack of training. Little to no communication.

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