It’s Okay - Subdirector/Deputy Director Riu Hotels Employee Review

Great environment, staff is great to work with

Work flow can get hectic at times

Decent hourly pay rate, if you get paid.

Terrible management, there is no communication, the "training" consists of you having to ask all this questions because there is not a system in place, management spends most time on their phone, if you are a female chances are you will succeed, there is one manager(Roberto) that especially gives a better treatment to women, he will even ignore other people but women when interacting, don't show up for work early(they hate it, it's like you are in their way, even if you are not, but don't be late either), if you are thirsty, make sure you bring your own drink, they will charge their employees even for a sip of soda, avoid asking questions to management, the one guy with beard and glasses(Roberto)especially, he gets very annoyed, know that if you are a seasonal employee you have to be walking on shells basically, most employees are very entitled, even the lady that cleans the lobby will be rude to you, if there is a spill and she has to do her job, she will do it, but she'll be rude and mean to you, make sure you log in your hours on the time machine and in the log binder, beg management to submit your hours to payrrol department, otherwise you will not get paid in time.