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Rixos Hotels

Part of Accor

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Rixos - Guest Service Agent Rixos Hotels Employee Review

1.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The shifts are structured around an eight-hour workday, and the workload itself is generally manageable and not particularly demanding.

Cons

My experience at this property was deeply disappointing on multiple levels. From a professional standpoint, there appeared to be a significant lack of leadership competence within certain departments. Managerial conduct often felt dismissive and condescending toward staff, which inevitably affected morale and overall workplace atmosphere. Operational processes lacked clarity and structure. Basic organizational standards one would reasonably expect in a hospitality environment were either inconsistently applied or entirely absent. In several instances, it seemed that supervisory staff were not sufficiently informed about core hotel operations, resulting in confusion and inefficiency. Compensation and employment conditions were another area of concern. The terms and salary discussed prior to employment did not align with what was ultimately provided. While I understand that business circumstances can evolve, transparency and consistency are fundamental to maintaining trust between employer and employee.

Explore other reviews about Rixos Hotels

5.0
Oct 6, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The staff care about everything. The accommodation at Rixos Residence is very good. The food and cleanliness are excellent and the compensation is good.

Cons

12 hour shift that's hard

4.0
Jun 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Free meal and free accomodation

Cons

Short break time for employee

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