Terrible Benefits - Customer Service Representative RoadOne IntermodaLogistics Employee Review

Working at RoadOne IntermodaLogistics gave me valuable experience in intermodal transportation and logistics operations. The company moves quickly, which helped me improve my problem-solving and communication skills. Management was supportive, and the team environment made daily operations smoother. Great place to learn about trucking, container coordination, and customer service.

Fast-paced environment during busy shipping periods.

Exposure to large-scale transportation operations and customer accounts can build useful industry experience. Good coworkers in the trenches.

Most days felt like constant crisis management, with last-minute issues, customer escalations, and operational challenges creating a high-stress environment. Employees were often expected to resolve problems beyond their control, while support and communication from management were inconsistent. The workload could be overwhelming at times, making it difficult to maintain a healthy work-life balance.