Pros
It’s laid back, so people feel more inclined to participate and share. It has a typical startup feel but for a company in tech, they have been struggling with remote work. Unlimited PTO is probably the one thing that keeps me here.
Cons
Leads/upper management tries to be there for “issues” but their responses come off as toxic positivity or condescending. The underlying issues are not addressed. The biggest concern is the lack of diversity. I know people think that having qualified people matters more, however, when you’re a company in fintech, your users are extremely diverse. The company is not—not even in at the “lower” support levels. We’re understaffed and the very few people that get hired typically look just like the ones who run the company. Pay is not that great either considering there is more than one tech startup in the area.