Good salary - Leadgen RocketLevel Employee Review

4.0
Apr 3, 2024
Recommend
CEO approval
Business Outlook

Pros

good compensation to all employees

Cons

not sure if they are offering a job for a long-term

Explore other reviews about RocketLevel

5.0
Apr 24, 2023
Recommend
CEO approval
Business Outlook

Pros

The team is friendly and supportive, making RocketLevel a great place to work. From team-building activities to casual conversations in the break room, everyone is genuinely interested in getting to know each other.

Cons

Remote work environment is challenging. The fast-paced nature of the work can be stressful for some employees

2.0
Feb 26, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home most of the time. Hours were relatively flexible. Unlimited PTO and free health insurance.

Cons

The review from the former Customer Success employee was spot on. Most people who work here have never used the product and do not even understand how to use it. This includes the salespeople who are selling the product. Most customers I talked to were not using the product and had no idea how it worked. I felt like I was lying to people about what they were getting for their money. Most everyone at the company was in some type of management role which made it hard to get anything done. You were encouraged to share your opinion, but nothing ever changed. There were no processes in place for anything which was good if you messed something up because no one would even know. They spend all of their time and money trying to get more salespeople. There was no promoting the company or the product.

6
avatar
RocketLevel Response
4y
Hello - We moved our team to work fully remote and pivoted the direction of the business to ensure we are able to come out of the pandemic stronger. While remote, we implemented new, transparent measures to help us work more efficiently. This brought to light many issues regarding productivity and unacceptable customer success issues that had long been missed. Ultimately, you were a part of the team that were affected by the overhaul of the production and customer success departments. With these moves, we were able to increase our production significantly and customers are finally getting the attention they deserve. As someone who was with the company for over 3 years, you may remember the early days of launching the platform. Getting it off the ground was just step one. We are committed to putting the right team in place to ensure every aspect of the product and customer experience sees improvement moving forward.
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