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worst agency I ever worked in unorganised, low quality and face fits company - Senior CRO Manager RocketMill Employee Review

1.0
Jan 30, 2023
Recommend
CEO approval
Business Outlook

Pros

My team mate lovely guy stressed us both out had us doing all these extra hours and did not care about the impact for us and the short notice.

Cons

They like people who work until 7 at night this is the culture Lack of team they say a team of 6 but its 2 lol worse than my last job Lack of integrated and collaborative working very segregated The contract includes termination without notice so be careful They only are bothered about the fact that fits aka long timers everyone else gets ignored lol you are not a factor They have such bad processes and ways of working never experienced this in an agency before They seem to not like the truth what I experienced was awful and when you tell them the truth they seem annoyed or like you are causing an issue Data is not QAd and I am not sure they know how to properly use the data as specialist who should know the set up of the data Low quality working outputs this is the lowest quality of work I have ever done was so not proud Pitching process is laughable very good professions but the process is a joke My manager left I have had no manager since starting Employee owned but in the company meeting it was clear staff are not heard you win all the awards through links and connections and think you can continue like this Number one agency - defo not I think as they expand they have a lot of learning to do only a matter of time before the way they treat people comes to light Many new staff (those who are not face fits or long timers) gossiping about how unhappy they are which affected me and my mood The contracts and retainers are progressed and the way hours and time is applied to costs is like clients get more than what we charge or basically they charge little for low quality work what a way to keep clients happy lol No manger since starting they swore blind a manager was going to start I dont believe they did this so that they can re think the mess they made hiring lots of people and not managing how they work or how we all work collaborativley some days I would laugh like what actually is this!

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RocketMill Response
3y
Whilst it is always troubling to receive a review like this we do wish to thank you for taking the time to share your thoughts. Your time with us was incredibly short, it was a matter of weeks. That said, we have taken time to reflect upon your views and take learnings from them. We recognise we made a mistake involving you in a pitch so early in your time here, and we could have handled it better. Sorry. On your wider themes we do not feel we are a 'face fits' culture. We outperform all of our rivals on the retention of our staff, with a consistent retention ratio of 90%, we win multiple awards for our culture, all of which stem from anonymous company wide surveys, and the endless reviews on platforms like Glassdoor illustrate that your experience is most certainly not the norm. Our staff contracts are very clear on terms, they are standard terms across almost all companies/industries. They are aimed to provide both you and us flexibility in the early days should one of us feel things are not working out. We hope you are able to now look forward, find the right partner for your career, and thrive in a future role.

Explore other reviews about RocketMill

1.0
Jun 15, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart and friendly colleagues. Good socials. Fun CEO.

Cons

The company has a culture where favouritism runs rampant and is not based on skills or merit. Rules are inconsistently applied, benefiting those who are favoured. I had to endure the worst manager/director I've ever encountered. She was perpetually confused, frequently blamed her errors on me, gaslighted me, and falsely accused me of lying to cover her mistakes. She deliberately withheld opportunities and critical information from me, micromanaged my work, kept cancelling meetings and provided opaque feedback. This created an extremely toxic and stressful environment, leading to errors. While she faced no consequences for her actions, I was repeatedly punished. The company's "people first" and mental health focus appears to be nothing more than PR rhetoric. I was let down.

1
1.0
Apr 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote working and that is it

Cons

CRO is weak which is why they have had the same job ad for over a year Gang culture Face fits culture They don’t have a real CRO offering I worked at some of the top companies and I was insulted by the work and how they have no process to check data etc No handover due to lack of care or professionalism

4
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