Stay away from this company - Anonymous employee Rocketium Employee Review

1.0
Aug 18, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

people in this company are soft spoken. that is it never join this company unless you have a count of the ex employee count in the last 24 months

Cons

this company boasts of a lot of stuff that is untrue. this year they "promoted" an entire department who has been responsible for most revenue loss and customer churn. the customer success team is led by people who has no idea what the world outside rocketium domain works. if you are into office politics this is the perfect place for you. if you can project your inefficiency as something wrong on the customer end you will get kudos and promotion. working hours here is a joke. they will make you work round the clock there are people who are trying their best but because they are not interested in bootlicking and self promotion they are being ignored

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Rocketium Response
3y
Hi! Firstly, thanks for calling out that you found your team members at Rocketium kind and soft spoken. We're sorry to learn that your experience of working with us did not meet your expectations. We would definitely want to take this opportunity in clarifying a few points you shared. - Promotions: Promotions are entirely a merit-based recognition for us. We've consistently been raising the bar for new hires. The managers present a valid case before the leadership team to promote a team member, which itself is a rigorous evaluation. We're proud to acknowledge that in H1 2022 cycle, 6 out of 15 members from our customer success team delivered high beyond expectations and deservingly earned the promotion. - Work hours: This is one area where the team has spoken highly of across anonymous surveys and one-on-one conversations. Setting up the 8-4-5 model of working years back, was the first step in incorporating the practise. As a growth stage startup, there are days when some of us spend more time ensuring quality experience than we usually would. But, we've always made sure this doesn't become an acceptable everyday practise. Having read your thoughts in detail, we strongly feel there is a large opportunity for us to unearth the loopholes. Only if we can get more insight into the points you've shared, we can target our attention towards immediate pain points. If you're comfortable sharing, please write to us at culture@rocketium.com. Our CEO or the HR team will be open to listening, as per your convenience.

Explore other reviews about Rocketium

5.0
Jul 15, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Fast growing company - Collaborative culture that welcomes new ideas - Exciting product seen as a leader in the space

Cons

- New & emerging but fairly unknown product space - Limited historical data to draw from for planning

1
5.0
Sep 9, 2021
Recommend
CEO approval
Business Outlook

Pros

I've been part of Rocketium for almost 6 months now. In such a short period my learning has been amazing because every team member here is super helpful and approachable. The culture here is beautiful and people treat each other with so much kindness. They listen to employees and make sure every query is addressed. We get refuel days every month to ensure everyone gets that extra day of break from work. Lastly, my favourite is the 845 culture. We work 8 am - 4 pm Monday - Friday.

Cons

So far its been great. No cons to add.

1
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Rocketium Response
4y
Hi! Thanks a lot for sharing your feedback. We're elated to learn that in the short span of time, you've been able to find the value in working together with us. We ensure continuing to introduce such initiatives that complement the well-being and growth of the team. If there are any suggestions you may like for us to consider, please reach out. Happy to learn what can we do better further! :)
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