Cracks are starting to show - Anonymous employee Routeware Employee Review

3.0
Mar 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New leadership is being more transparent than old leadership, which is a plus. Recent promotions for long-time employees which seems like a good sign.

Cons

Some cracks are starting to show specifically in upper leadership not aligned on the company-wide use of AI that's recently been "launched". No training, standardization, governance etc. - just being told to use it. And, it's a complete mess, people are duplicating work and doing things siloed without communicating - same old Routeware problems in not formulating a tactful, thought out plan and just pushing it to the masses in a purely chaotic fashion. New leadership is bringing in a lot of people from their old employer and it gives existing employees anxiety about being replaced.

Explore other reviews about Routeware

5.0
May 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

culture, benefits, work / life balance, excellent management at every level

Cons

lots of big changes and people coming and going at the moment

2.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fully remote, good PTO, casual

Cons

Management-heavy, disconnect between company goals and customer happiness,ridiculously heavy reliance on AI that borders on delusional, very little opportunity for advancement, Sales/management feels like an ol' boys club,

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Routeware Response
1w
Thank you for the honest feedback, and for the time you spent at Routeware. We're glad the flexibility and PTO worked well for you. We do want to set one point straight. Our Chief Product Officer is a woman, and our senior leadership is not all white. We're proud of that and intend to keep building on it. We've noted the concerns you raised about pace, advancement, and quality, and we'd welcome a more specific conversation so we can understand them better. People Operations is at hr@routeware.com if you're willing.
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