Pros
The vast array of tasks that I did has been really beneficial to my CV. The staff are really good people. Great stepping stone on to better things. I have learnt so much about the training sector and myself.
Cons
Pay and benefits are non existent compared to what is asked of you. Causes a high rate of staff turnover. If a more competitive benefits package was offered and more investment in to staff, then this would be significantly reduced. Staff turnover causes massive issues for learners. Apprentices stuck for many months without tutors, SFLW students also signed up to courses we didn't have a tutor for. Facilities not fit for purpose, not an environment conducive to learning. This however varies throughout the branches. Very much a sink or swim attitude. Limited support provided/accountability. I could have been teaching my class circus tricks for a year and no one would have known. Vacuum of experience due to high staff turnover which means getting answers to important questions takes a significant amount of time. Relying on overworked upper management to get back to you. This is a private training organisation, so there's very much a feeling about the place that the learner comes second to the bottom line. Investment in learners/people is next to nothing. Culture of short term solutions and no long term vision. Doesn't seem as if they have known any different.