Pros
Majority of the people who work there are nice. Lots of opportunities to receive free skincare products and treatments. Fun culture with a monthly potluck.
Cons
More professionalism would greatly improve the office environment. Lots of micromanaging and gossip that promotes a toxic work environment. You are expected to do majority of the work and take back to back calls, while receiving hypercritical treatment and unnecessary gossip about the other employees. Doors are closed in the office while people talk behind others back. Very unprofessional. This type of culture doesn't promote a friendly workplace. Zero growth opportunities which were promised during the interview. During your 90 day probation period you are expected to know everything and if you mess up, you are let go instead of being pulled aside to discuss ways to improve. Lots of employees are let go before the 90 day probation period is over when they are just about to receive the discount and instead new employees are hired to take their place. Expect people to be fake nice to you and if you don't reciprocate the over exaggerated personality back, you are told "you don't seem like you like the job". Very cliquey.