Growing scale up with decreasing morals - Customer Success Manager (CSM) SEON Employee Review

3.0
Jan 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Possibilities to learn from your skilled colleagues, work from anywhere you want, office supply

Cons

Not clear communication from management with questionable workethics -the entire HR is a joke together with the new US leads- It seems a sad new standard how people can be leads after 5 mins

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SEON Response
2y
Thank you for taking the time to share your feedback. It is good to hear that you appreciate the opportunities to learn from skilled colleagues and the flexibility to work from anywhere. We're sorry to hear about your concerns regarding communication and management; your feedback is valuable, and we're committed to making improvements in these areas. Regards, People Team at SEON

Explore other reviews about SEON

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

--generous benefits including 401k, full health insurance, stock options --flexible working arrangements and laptop provided for remote work --international presence and opportunity to travel -- competitive compensation -- kind, intelligent people make for an engaging culture

Cons

-- none at the moment

3.0
May 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great business outlook, people are generally nice and great to work with.

Cons

Inexperienced founders that don't know what they're asking for, and who keep changing priorities. The CRO/President of GTM is toxic and it is recommended to stay away. He is the de facto CEO of the company.

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SEON Response
2w
Thank you for taking the time to share your experience. We're glad to hear you valued the people and the business outlook at SEON. Building a strong team and a compelling product is something we genuinely care about. We take feedback about leadership and culture seriously. The concerns raised are taken seriously. If you're open to it, we encourage you to reach out to our People team directly so we can have a more complete conversation. Thank you. We're committed to building a company where everyone — at every level — feels respected and heard. Reviews like this help us hold ourselves accountable to that standard.
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