Worth looking elsewhere , not a stable company - Anonymous employee SPB Employee Review

1.0
Feb 2, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Location is great , Starbucks ,co-op ,subway on site. Plenty of parking for those who have a car and shuttle bus to Cosham and southsea. Free tea and coffee and biscuits

Cons

Poor systems and lack of investment in improve. Management team lack experience and more concerned with their own status. No clear structure , people arrive and leave with no communication of who they are or what they do. No understanding provided of what each area does , so if problem arises its pure guesswork who to talk to. Don't even know if company is doing well or poorly, never seen any financial information ...company and my job could be at risk and I would never know. Training is poor or non existent. Monthly Town Hall meetings more designed to make people look good rather than provide real information. Employee benefits poor and attitude seems to be that they don't care about employees , HR communication on bad weather was that if you cannot get in ( many of us use) public transport ) then take it from your poor holiday allowance ! Indicates HR attitude to expendable workforce.

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SPB Response
7y
Dear Employee, I write in acknowledgment of your recent review. Here at SPB we welcome all feedback. As you have stated you are a current employee, it would be helpful for us to understand more about your current experiences working within the company. We encourage you to contact the HR team via email hr@spbuk.com or call 02392 287 068 to confidentially provide us with further details in order that we can review the points you have raised. It is our intention to use all sources of feedback to enable us to continuously improve our organisation, we strive to be an employer of choice and deliver on our customer promise of service excellence. Our staff are essential to the achievement of these aspirations and success will only be possible through collaborative working and transparent communication of all stakeholders. Regards, HR Team

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