Poor - Customer Service Representative SPB Employee Review

Dear Employee, I write in acknowledgement of your recent review. Here at SPB we welcome all feedback. As you have stated you are a current employee, it would be helpful for us to understand more about your current experiences working within the company. We encourage you to contact the HR team via email hr@spbuk.com to confidentially provide us with further details in order that we can review the points you have raised. It is our intention to use all sources of feedback to enable us to continuously improve our organisation, we strive to be an employer of choice and deliver on our customer promise of service excellence. Our staff are essential to the achievement of these aspirations and success will only be possible through collaborative working and transparent communication of all stakeholders. Regards, HR Team