Safelite Solutions: Great company, if you don't mind a call center job - Customer Service Representative Safelite AutoGlass Employee Review

5.0
Jul 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Attentive to their workers, engaging leadership, great support system, thorough training, above minimum wage pay

Cons

Hours can be a bit odd, job itself can be tedious and boring, does not allow work from home, every call is monitored and many are reviewed which does add some pressure, difficult calls with difficult customers

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Safelite AutoGlass Response
4y
Thanks so much for taking the time to rate us. While we’re sad to see that you’re no longer here – the door is always open!

Explore other reviews about Safelite AutoGlass

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good hours and great culture

Cons

Pay was not that great

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.

Cons

Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.

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