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      SamCart

      Engaged Employer

      SamCart reviews

      This company is falling apart - GTM Team SamCart Employee Review

      1.0
      Aug 28, 2023
      Gtm team
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, fully remote roles

      Cons

      I was let go a year ago, and the trauma it caused my family and me still lingers. At that time, I was in a critical position facing some medical issues to which never affected my performance. Samcart was fully aware of my circumstances, yet they showed no compassion. Fortunately, this experience led me to a managerial role at one of the top accounting firms in the country, where they truly practice what they preach. I had a frustrating stint at this startup. I diligently fulfilled all my job responsibilities, but it felt like my efforts were never valued. It's disheartening to witness Samcart's tendency to let go of employees from diverse backgrounds. I would strongly advise staying away from this company, despite their enticing benefits and remote work setup. The environment is highly competitive, even though the product itself isn't outstanding.

      avatar
      SamCart Response
      2y
      We appreciate you taking the time to share your feedback and concerns about your experience at Samcart. First and foremost, we want to clarify that we take our employees' well-being seriously. Our goal is always to have employees love their jobs at least 80% of the time. Making the decision to depart with a team member, regardless of the reason, is never something we take lightly and we genuinely regret any distress it may have caused. Regarding your concerns about our work environment, we acknowledge that working for a startup, where things evolve and change quickly, may not be the right fit for everyone. We continuously strive to create a collaborative and supportive atmosphere for our team members to grow, while also creating space to provide feedback when we miss the mark. Thank you again for sharing your thoughts, and we wish you the very best in wherever your journey takes you. Our People Team is always open to hearing from former Sammies directly, as we are constantly striving to do better.

      Explore other reviews about SamCart

      5.0
      Jan 9, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and a strong, positive company culture. It’s remote-first, collaborative, and supportive, which makes day-to-day work enjoyable. The product is fun to sell and work on, and the customer base is engaging and passionate. There is also a large opportunity in the market, which makes the mission feel meaningful and exciting.

      Cons

      Company growth has been relatively flat, which has limited opportunities for upward mobility and career progression over time.

      5.0
      Feb 7, 2025
      Strategic customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been at SamCart for almost six months now, and I feel incredibly blessed to be part of this company and team. At SamCart, we show up to win every day, but never at the expense of our health, home life, marriages, or families. Leadership truly prioritizes us as people first, and that, in turn, makes us want to give our very best effort. The culture is incredible—supportive, motivating, and human. Pros: -Fair compensation with thoughtful adjustments for inflation. -Outstanding benefits and a truly positive, uplifting culture. -Leadership who provides constructive feedback with kindness and recognition for great work. -The company equips us with the tools we need to succeed. -Quarterly in-person meetups that make remote work feel more connected. -Fast-moving, efficient teams dedicated to ensuring our clients' success. -A product I genuinely believe in

      Cons

      None. I can't recommend SamCart enough and I’m so grateful to be part of it!

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