Pros
You get to work in the industry. Many former employees have gone on to work for competitors, theatre companies, and literary agencies it can be a good spring board for a career somewhere else.
Cons
In the entire office there are only one or two good managers left and if you are lucky enough to work with them you might have a good experience. Unfortunately it's not a big office and you will most likely have to work with all managers in some way and the majority of the managers including the president have no idea how the industry actually works nor how to manage people. A book that was recommended by the president for some employees to read included a statement along the lines of "People don't leave jobs they leave bad managers." Over the past few years several long time employees including managers (some of the good ones) have left to take basically the same type of position they held elsewhere. New employees have a very high turnover rate, they post a new position about every three months. What's sad is when I was hired it was so exciting to be working with one of the most recognized names in theater, we all had Samuel French scripts in our hands at some point. Only to find out in reality they don't care about the arts in the least but only the wallets of the owners one of which is the current president. The way business is conducted at Samuel French is immoral on many levels, not only toward their employees but their playwrights, customers, and other business in the industry.