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Search Point UK

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HORRIBLE PLACE TO WORK - Anonymous employee Search Point UK Employee Review

1.0
Apr 3, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

decent pay if you don’t get sacked on your first week

Cons

Horrible place to work, I would give no star if I could! Falsely advertised on indeed for being a great working environment and having great bonus schemes. What you are doing here is COLD CALLING small businesses, and attempting to sign them up on google my business ( when you google a business and the address, contact numbers etc come up ) even though 99% of the businesses called are already on there! You are not allowed to hang up the phone unless you have objected a minimum of 3 times and pretty much tried to argue with the customer to get the sale. It is target driven with targets being very unreachable and oh yeah, If you don’t meet targets or if you have an off day you will get sacked for sure! They hire 4-6 people EACH week and NONE last the full week they either leave because of how bad the job is or because they have been sacked on their second day! It’s a joke, the company cold call businesses and the first step is a free 30 day trial for the google my business, the next step is they call after 30 days to see if they want to buy the management of their google my business page for £249 + VAT for the year- of course most people say NO and if they say no, THEY STILL KEEP THEIR PAGE ON GOOGLE! and after another year they call the business back up and say “ oh a year ago we called regarding the 30 day free trial for google my business and you didn’t want to carry on with the year and the payment so we took your page down, well we thought we did but it turns out you’d page didn’t actually come down and it’s been up there’s for the past year.” THEN they continue to give the customer FALSE statistics on their page for example ‘ 6200 people visited your website through the listing ‘ or ‘1530 called your business through the listing ‘ and it’s ALL LIES! Not to mention they DO NOT give you proper training, I’d say maybe 2 hours IF that. Also when you’re on the phone you will have your managers listening in and shouting at you ( which is off putting when you’re on a call arguing your way to a sale ) you are literally bullying customers and tricking them into a google listing for google my business EVEN THOUGH THEY ARE ALREADY ON THEIR. the only pro I suppose is they pay you well! ONLY IF YOU STAY LONG ENOUGH TO GET A DECENT PAY HAHAHAHAHA

Explore other reviews about Search Point UK

2.0
Nov 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Good bonus’ Good training Nice people

Cons

Too much stress Made to stick to a script even when asked questions that couldn’t be answered by the script. High turn over. No mental health support Pick favourites

1.0
Aug 9, 2018
Recommend
CEO approval
Business Outlook

Pros

High pay for entry level and good hours of work

Cons

For a company that has been shut down so many times and Higher management that has such a terrible business past it’s an amazement that the company still operates. Don’t be shocked by mass redundancy’s here followed by mass hirings the week later. Everyone in the office is aware it could be their last week. What you’ll be doing is cold calling businesses trying to give them a trail that anyone can do for free. If they say no, they’re called again and again and again. Be prepared to learn how to bully, twist and force people into something the don’t need but then be let go for doing just that or worse just be let go because the Higher Management (barred from directorship technically) is having a bad day. You will also be penalised for not winning enough calls but also penalised for not cancelling enough so don’t think you can win. This isn’t to mention the horrific violations of most of GDPR and other customer protective laws and regulations, which managers intentionally ignore and try to cover up. But hey, in for a penny in for a pound, ay Search Point.

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