Understaffed and salary not equal to work produced - Patient Service Representative Select Physical Therapy Employee Review

good work environment and team

pay hourly and minimal raises

Good diverse patient experience No techs ethical billing from what was observed

**only speaking on behalf of Oklahoma City area offices** PT mill worst documentation system possible - taking notes home is a normal experience for most therapists Management is very units driven and push PT's to bill more than what may be necessary Regional and area managers under pressure for revenue and it trickles down to staff therapists with continuous pressure to see patients more often than needed and bill more units than needed at times Will overwork therapists