Devil wears prada, but there’s two - ECommerce Manager Senso Employee Review

1 hour long lunch breaks

My entire experience was so so so so horrible. The "internship" in question is only unpaid warehouse labour. I mindlessly stood at a table and wiped shoe boxes for hours and would still be asked to stay back. I didn't feel welcome or comfortable with any of the team. I seriously couldn't stress enough DO NOT TAKE THIS INTERNSHIP. I don't know how it's legal.

Exposure to operations and industry processes.

There were ongoing issues with payroll accuracy and a lack of transparency around pay structure, which required repeated follow-up to resolve. There was also consistent pressure to stay beyond scheduled hours to complete tasks, despite no clear agreement around overtime or compensation. Expectations were often communicated last minute as the management usually arrived in the afternoon, creating unnecessary stress. The workplace culture was a major concern. Comments were made about employees’ food being “too strong” when heating it up in the communal kitchen followed up by inappropriate comments about how it smelt for other people that bring “normal” food, which was highly inappropriate and targeted towards a specific race. These situations were not handled sensitively and contributed to an uncomfortable and exclusionary environment. In addition, management introduced increasingly rigid controls, such as strict monitoring of time and movement, constantly checking cameras, which created a low-trust atmosphere rather than supporting productivity. Overall, the environment felt highly reactive, with unclear processes, inconsistent/discriminatory management, and a workplace culture that did not feel respectful or inclusive.