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      Service Canada

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      Service Canada reviews

      Federal public service - Citizen Services Officer Service Canada Employee Review

      3.0
      Apr 4, 2026
      Citizen services officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Regular schedule - Gain customer service experience

      Cons

      - Job insecurity/layoffs - Understaffing leading to increased stress on remaining employees - Inconsistencies in training - No hybrid/remote work options - Extended benefit amounts are low

      Explore other reviews about Service Canada

      4.0
      Mar 15, 2022
      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, work-life balance, training, and career development.

      Cons

      Government bureaucracy, slow modernization, multi-layered management hierarchy.

      4.0
      Aug 4, 2021
      Student citizen service officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      no work to take home

      Cons

      emotionally tolling and there's a lack of growth

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