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      Shell Energy

      Part of Shell

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      Shell Energy reviews

      Poor leadership from Call center Managers and Supervisors - Escalations Specialist Shell Energy Employee Review

      1.0
      Sep 12, 2024
      Escalations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid, the call center is new and nice

      Cons

      No leadership from managers and supervisors. The call center is very clickie, if the managers dont like you, they will be intimidated by you and try all different ways to get rid of you.

      Explore other reviews about Shell Energy

      5.0
      Nov 12, 2025
      Contract coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teams, great pay, good growth

      Cons

      Change in management with no training

      4.0
      May 13, 2026
      Buyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly people, nice working culture and benefits.

      Cons

      Relative slow progression comparing to competitors

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