Fast paced environment with lots of opportunity to work with new technologies when you're a TAC Engineer - TAC Engineer ShoreGroup Employee Review

5.0
Jun 6, 2014
Recommend
CEO approval
Business Outlook

Pros

I have plenty of opportunities to learn. I attended the on site Cisco training and received certifications in classes that the company gives in Syracuse office. ShoreGroup supports many big name customers with huge networks, so I get to deal with a lot of different systems. The company is growing quickly and there is the potential to grow with promotions in the TAC center and other technical positions available in company. Engineers I work with are very capable and it is good environment to work in.

Cons

If you aren't dedicated to delivering high customer service, this is not the place for you. Management demands the best every day.

Explore other reviews about ShoreGroup

5.0
May 13, 2023
Recommend
CEO approval
Business Outlook

Pros

I was allowed to work from my home office in NH for the entire 6 years I worked for the company. Corporate headquarters are in Manhattan. I only had to go there once.

Cons

None that I can think of!

2.0
Aug 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Technically able to work remotely (although this Pro was granted subjectively to "certain people" and not across the board). A few good people to work with...at least the ones that weren't engineers.

Cons

Upper Mgmt. was awful. Didn't care at all about keeping people engaged and happy. It's a 24x7 job and can be very thankless. Mgmt. needs to do a better job to mitigate that. Many of the engineers have huge ego's and run around on power trips. Poor communication. But again, if you're an engineer (a good one), you don't have to communicate as it is often overlooked because they are delicate geniuses. What they don't realize, as smart as they are, is that communication is KEY to the success if any business.

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