Patient contact center specialist - Anonymous employee SightMD Employee Review

1.0
Dec 30, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent hours , lunch is brought here and there. Business casual. Work is easy

Cons

No room I mean absolutely no room for advancement. The two Managers of the call center will never let you grow within the department. They make you do all their small work as if it will help you get somewhere. You have to raise your hand to go the the bathroom or break room

Explore other reviews about SightMD

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management and great people to work with.

Cons

The salary unfortunately, after the review it was increased by 1$

2.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

SightMD offered opportunities to contribute to meaningful projects in the healthcare field, helping patients connect with quality eye care providers. The marketing and digital teams were talented, supportive, and genuinely collaborative. I appreciated the ability to lead SEO strategy initiatives that directly improved online visibility and patient engagement. The work was challenging, and I was able to apply both technical and content SEO skills across a large, multi-location organization.

Cons

Unfortunately, the company’s recent decision to eliminate positions without any advance notice was disappointing and unexpected. A group of us were informed in a same-day meeting that our roles had ended immediately—no two-week notice or transition period. This sudden decision left many of us shocked, especially given our ongoing projects and commitment to improving performance. There also seemed to be limited transparency from upper management about long-term plans or restructuring efforts, which made it difficult to anticipate or prepare for changes. While middle management and team-level collaboration were strong, communication from leadership could have been clearer and more considerate.

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