Pros
The owner of SSPM, Nick Cook, is the most fair and consistent employer I have worked for. These attributes are important in a business dominated by personal interactions with clients and customers that are often mandatory or compulsory. Sleep Sound provided training and educational opportunities almost immediately to help employees understand the business. Nick provided guidance, a strong set of policies, and consistent application of those policies. That consistency lends employees confidence in the often difficult task of fairly receiving and processing applicants in a low supply high demand rental market. A team functions best when its members know how its leader is thinking and why, and Nick makes great effort to both educate his employees and disseminate knowledge to them that will help them understand changes in the law and how those changes may affect the employees. Listens and provides opportunity to hear and discuss feedback Keeps company promises made to employees Dedicated to a professional workplace policy Stays educated and passes on what he learns Great company to learn in and outs of Property Management The Sleep Sound team grew over my tenure and I found my colleagues to be motivated professionals with solid work ethics.
Cons
Property Management professionals are a nexus point for the often emotional process of acquiring and maintaining housing, and are sometimes treated disrespectfully by customers or clients for decisions they have little control over. As an agent of compliance, you will have to say no more than yes and handle the responses with professionalism.